The Atrium — Privacy Policy
The Atrium is a companion app for homes managed by mNemo Automation. It is built on a simple principle: your home's live data stays between your devices and your own home server. The one exception is your sign-in, which this policy describes plainly below.
The short version
- You sign in with a mNemo Automation account (email + password). Your email address and an account identifier are sent to mNemo's sign-in service so we can authenticate you and link you to your home.
- RUPURT chat (and, if you connect them, calendar/task summaries) are routed through mNemo's service for signed-in users.
- Everything else about your home — camera images, house status, who's home, wellness/fall status, and your device controls — travels only between your device and your own Home Assistant server, over your own private network. We never see it.
- No ads. No analytics. No tracking SDKs. No advertising ID.
What we collect (through the mNemo sign-in service)
When you sign in, the app sends to mNemo's gateway service over an encrypted (HTTPS/TLS) connection:
- Email address — to identify your account.
- Account / user identifier — to associate your session with your provisioned home.
- Your messages to RUPURT — for signed-in users, the text you send to the RUPURT assistant is processed by mNemo's gateway to produce a reply.
Your password is used only to authenticate you and is never stored in readable form by the app. We do not sell or share any of this with third parties. We use it only to operate your account and the assistant.
What stays on your own devices and your own server
The following never reaches mNemo:
- Camera images and live video — streamed from your own Home Assistant server to your device over your private network.
- House status, lights, locks, climate, presence ("who's home") — read from and controlled on your own server only.
- Wellness / fall-monitoring status — produced by sensors on your own server and displayed to you; not transmitted to mNemo.
- Your Home Assistant address and access token — stored only on your device (OS keystore / local storage). The token is issued by your server and can be revoked there at any time.
- Microphone audio — used only while you actively talk to RUPURT or speak through a camera/doorbell. Audio is handled by your device's built-in speech recognition and/or your own server; raw audio is never transmitted to mNemo.
Emergency / SOS
The press-and-hold SOS control places a phone call (e.g., 911) through your device's own dialer and asks your own home server to notify the emergency contacts you've configured. No information is sent to mNemo. SOS is not a monitored medical-alert or guaranteed 911 service and depends on your network and power.
Data retention and deletion
- Delete your account in the app: Settings → Account → Delete account. This requests deletion of your mNemo account and queues deprovisioning of its server-side data.
- Request deletion without the app, or ask a question: see our account-deletion page or email privacy@mnemoautomation.com. We will delete your account data on request.
- Uninstalling the app removes its on-device settings. Revoking the token in your own Home Assistant cuts the app's access to your home entirely.
Children
The app is intended for adults (18+) managing a household. It is not directed at children and we do not knowingly collect data from anyone under 13.
Changes
If this policy changes, the updated version will be posted at this address with a new effective date.
Your rights
You can access, correct, or delete your account data at any time using the in-app deletion or by contacting privacy@mnemoautomation.com. All of your home's live data already lives on hardware you control.